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Custom Alt Shift Functions not Working

New Here ,
Oct 14, 2019 Oct 14, 2019

Pertains to Adobe Acrobat DC Pro

 

We have special characters for our data, so a several years ago a developer created a commenting font that we use ALT + SHIFT + [4 digits] to insert these characters into the comment tools.  Without thinking, we all used the number pad (aka ten key) to key those four digits.

 

Many of us have had desktops until the last few years and now we're going through a company-wide laptop roll-out at work and they don't have a ten key.  When we are in the office, we're working on multiple monitors, so we plug into a docking station and also use a standard keyboard instead of the laptop keyboard.  When working at home, we work on our laptop, so we don't have the ten key.

 

Does anyone know why we can't use the number keys across the top of the keyboard?

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Community Expert ,
Oct 15, 2019 Oct 15, 2019

Most likely because they have different "scan codes", even if the result appears the same most of the time.

See: http://www.philipstorr.id.au/pcbook/book3/scancode.htm

You need to ask the developer to adjust their code to accomodate for that.

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LEGEND ,
Oct 15, 2019 Oct 15, 2019
LATEST

The numbers on the numeric keypad are not the same as the numbers on the main keyboard. This is how Windows was designed, and the font designer cannot change it. But there are many other ways to use these characters. 

1. Windows on screen keyboard

2. Many laptops have numeric key items via special keystrokes. For example see this video https://www.youtube.com/watch?v=_lN5D0DZdSE

3. Character Map.

4. Some larger laptops DO have numeric keypads.

Microsoft discussion: https://support.office.com/en-gb/article/insert-ascii-or-unicode-latin-based-symbols-and-characters-...

 

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