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Custom stamp not stamping when selected

Community Beginner ,
Dec 13, 2022 Dec 13, 2022

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I have created a custom stamp to sign letters and complete letters ie not just a signature of my name but other info too. Every time I select it it appears "greyed out" on the page and then I try to place it and it doesn't go. I have to click over and over again and then maybe it will agree to place it somewhere on the page at which point I need to move it and align it etc. How do I fix this?  why can I select a different stamp and it immediately stamps where I click but this won't? 

 

Thanks

TOPICS
Create PDFs , General troubleshooting , How to , Security digital signatures and esignatures

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Community Expert ,
Dec 13, 2022 Dec 13, 2022

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How did you create the stamp, exactly? Does it contain any dynamic elements, such as form fields and scripts?

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