DATE FIELD NOT WORKING

[AMY37211475bahb]

Using Adobe Acrobat Pro 2020 for work.  I can create forms, no issues. When an employee tries to use the form at another specific location, the option to pick the date from a calendar arrow is not available.  I have tested other locations and it works fine.  

What am I missing?

[Thom Parker · Accepted solution]

If the employees are not seeing the Calendar, they are are not using Acrobat.  The Calendar popup is a feature of the Acrobat Application. It is not a PDF feature. The viewer is everything thing with PDF. If it's a crappy viewer, then you get a crappy view. 

[Thom Parker · Accepted solution]

If the employees are not seeing the Calendar, they are are not using Acrobat.  The Calendar popup is a feature of the Acrobat Application. It is not a PDF feature. The viewer is everything thing with PDF. If it's a crappy viewer, then you get a crappy view. 

[PDF Automation Station]

It could also be an older version of Acrobat or Reader that does not have the date picker functionality.

[AMY37211475bahb · Accepted solution]

Thank you.  I had them check what was opening it.  Was opening in Edge instead of Adobe.  Seems to be working now.