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Date picker not showing up on a PC (PDF form created on a Mac)

Community Beginner ,
Feb 12, 2018 Feb 12, 2018

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Hi all

I've created a date field in Adobe Acrobat Pro (on a Mac) with a date picker (screen shot below). When I open the PDF on my PC the date picker is not there. Help? TIA!

Screen Shot 2018-02-12 at 11.55.19 AM.png

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correct answers 1 Correct answer

Community Expert , Feb 13, 2018 Feb 13, 2018

The version you use is irrelevant. What matters is what version of the application is used on the receiving end...

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Community Expert ,
Feb 12, 2018 Feb 12, 2018

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Use the latest version of Acrobat Reader DC.

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Adobe Employee ,
Feb 13, 2018 Feb 13, 2018

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Please confirm on the version of Acrobat / Reader in use on the MAC machine. Also refer to https://helpx.adobe.com/acrobat/kb/support-for-image-and-date-fields-in-acroforms.html

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Community Beginner ,
Feb 13, 2018 Feb 13, 2018

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I believe I have the latest version of Acrobat on my Mac. The date picker is still not showing up on the PC.

Screen Shot 2018-02-13 at 2.36.11 PM.png

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Community Expert ,
Feb 13, 2018 Feb 13, 2018

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The version you use is irrelevant. What matters is what version of the application is used on the receiving end...

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Community Beginner ,
Feb 13, 2018 Feb 13, 2018

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Thanks! Just updated Reader on my PC and that worked. Can see the date picker now. Thanks!

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