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I own Acrobat Pro 2017. It's been installed on my desktop, and on my laptop... working fine on both. I purchased a new laptop, so uninstalled Acrobat Pro (without deactivating first) from my old laptop. When I try to install and activate on the new one I get a "license exceeded" message. On the Adobe web site I can see where I purchased the product, and it tells me the serial number, but I can find no way to deactivate from anything, let alone a specific computer..
How can I get the license assigned to my old laptop deactivated so I can reuse it?
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Hi there
Hope you are doing well and thanks for reaching out.
Please go through the help page https://adobe.ly/45ayhD9 and see if that works.
~Amal