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Default PDF program constantly reverts to Adobe Reader instead of Pro DC

New Here ,
Jul 07, 2019 Jul 07, 2019

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Hi there.

At my workplace we are facing this problem in the last few weeks.

Users with a Pro DC license/installation will typically have Adobe Reader installed as well.

Users or admins can change the default program to Adobe Pro DC which works without any error - until they next log on, where it has reverted to Adobe Reader again.

Is this happening for anyone else? What can I change to make it keep this setting or find out why it isn't (other than uninstalling Reader on 50+ PCs)?

I have changed registry permissions to allow all applications and users to modify the default PDF program, but this doesn't seem to have any effect. I'm not sure what else may be reverting the setting.

Thanks

Glenn

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General troubleshooting

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Jul 08, 2019 Jul 08, 2019

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A better question would be why you have both Reader and Acrobat Pro concurrently installed. Acrobat Pro is a superset of Reader. There is absolutely nothing in terms of functionality that Reader provides that Acrobat Pro does provide.

Concurrently installing Reader and Acrobat Pro or multiple versions of either Reader or Acrobat is simply looking for problems.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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New Here ,
Apr 07, 2020 Apr 07, 2020

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In many cases, adobe reader is pushed at the corporate level.  Individual licenses for adobe standard or adobe professional are provided with special permission.  When the install of adobe professional, it doesn't uninstall the reader.

 

I have been looking for an answer to this exact question; why does Adobe Reader continue to revert to the default for *.pdf only?  In searching, the the listed fixes, such as settings > apps > default apps or right click open with only work the current logged on session.  When logging off and then back on, the default option for *.pdf files is the reader, the other adobe supported formats are adobe standard. 

 

Is the problem with adobe reader, adobe standard, windows, the IT system of the company, or something else?

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New Here ,
May 13, 2020 May 13, 2020

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Exactly the same as danmaddex is writing is also my case and I assume many others. Adobe Acrobat Reader is the standard installation on all the computers in our company. A few of us are granted licence to the pro version in addition, but not as a replacement. This has been the situation here for years and we never had any issues with this when running Win 7. Why then is this more difficult with Win 10? Is there a way to solve this? Every time I log on to my computer now, the default for pdf-files returns to Acrobar reader...

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New Here ,
Apr 12, 2023 Apr 12, 2023

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Wrong.  Pro version merges PDF's but reader does not; Pro version  does not have 'fill in sign' and the reader does; it's irrelevant anyway. If you pay for a product you should be able to use it side by side with other programs including reader.  Why should you take money and then remove functionality and assume you know EXACTLY what a user what's to do with each product?

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