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deployed acrobat 23 is acrobat reader , won't change to pro after activation.

Community Beginner ,
Oct 05, 2023 Oct 05, 2023

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i deployed Acrobat via Package. All programs are working fine, except for Acrobat, wich got installed as free version. Even if users log in, it stays acrobat reader (all of them got a Adobe ID with a valid license). 

davidp93675646_0-1696489523169.png

davidp93675646_1-1696489546680.png

I solved this by uninstalling reader and downloading and installing the standalone-package of adobe acrobat, but we have the issue on all of our Workstations (>100). I tried redeploying but the issue stayed the same.  

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Install update and subscribe to Acrobat

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Community Expert ,
Oct 05, 2023 Oct 05, 2023

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I suppose you are working on Windows computers, not macOS?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Oct 05, 2023 Oct 05, 2023

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Yes, the clients run Windows 10.

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