Destination tags not working in Acrobat chrome extension

[john_9299]

I've created some PDFs of user guides for our company's product and included a destination tag to a particular section. The destination tag link works fine for most users and opens the PDF in their browser at the appropriate section. However, if a user has the Acrobat extension installed on Chrome, the PDF opens in Acrobat extension on the first page ignoring the destination tag. Is there a solution to make sure the destination tag works for users who have the Acrobat plug-in installed on Chrome?

[S. S]

Hi @john_9299,

Hope you are doing well. Thanks for writing in!

This is what I could think of:

• Instead of linking directly to:
  https://adobe.ly/3DUQoU7
• Change the link to force the browser viewer:
  https://adobe.ly/3FyN01L

Note: This requires using PDF.js viewer or another web-based viewer that supports named destinations.

Hope this helps.

Regards,
Souvik.

[john_9299]

Hi Souvik,

Thanks for this suggestion. I'll discuss it with our development team.

Best regards