Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Did Send for Commenting by Email get Removed?

Community Expert ,
May 06, 2020 May 06, 2020

There used to be an option to send for commenting by email, but I can no longer find it in the UI.  it removed? Do we only have Send for Shared Commenting now?

 

Screen Shot 2020-05-06 at 11.11.37 AM.png

 

I clicked on the envelope icon, but got an error message. 

Screen Shot 2020-05-06 at 11.21.37 AM.png

TOPICS
General troubleshooting
1.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 06, 2020 May 06, 2020

There's recently been a lot of reports of issues relating to the integration of Acrobat with Outlook (most likely after an update to the latter). Are you using this application as your email client, by any chance?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 06, 2020 May 06, 2020

Nope. I use Postbox.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 14, 2020 May 14, 2020

Are you able to use Send for Commenting by Email?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 18, 2020 May 18, 2020

Hi Document_Geek ,

You can use Send for Commenting by Email, plesae follow the steps below:

- Launch Acrobat and open Preferences

-Select "Reviewing" in left pane and then deselect “Share for review using Adobe Document Cloud” which is under Share Review options

- Click OK tosave andclose the preferences

- Open any PDF and cick "Send for Comments" from RHP or Tool center, now you Acrobat will show Send for Commenting by Email option.

Hope this helps. Please let us know in case you face any issues.

 

Regards,

Arvind

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 18, 2020 May 18, 2020
LATEST

Hi Document_Geek ,

We need more info to understand the error you face while usning send mail icon, could you plesae provide the following info:

- Does this occurs on older build too?

- Have you set any email client/webmail as default on your machine, please send the snapshot of the Email preference.

(To do this: Open Preferences, Select Email from left pane, take snapshot and share with us.)

- Please set the following registry and then try to use envelope icon:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown]

"bSendMailShareRedirection"=dword:00000000

 

Regards,

Arvind

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines