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Difference between signatures in Acrobat and Sign

New Here ,
Apr 14, 2017 Apr 14, 2017

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Looking to understand the difference between using Acrobat for digital signatures vs using Adobe Sign.

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Security digital signatures and esignatures

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Community Beginner ,
Apr 16, 2017 Apr 16, 2017

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Good luck to us, Adobe support was not even able to adequately explain this to me.

What I know - Adobe Sign uses Send For Signature which allows anybody you specify as an email recipient to sign or initial. You have to create the fields (as far as I can tell each and every time). I would love to be able to add these to a form template and not have the end user signing able to edit the form. You can specify multiple signers by adding an email address to the appropriate Signature or initial field and it will carry over to all over them. For example, "Signer 1" "Signer 2" The signer can either type their name and uses a standard template for the initial or signature, or depending upon their device use their finger or a stylus. They click their way through the document authorizing each field to add their respective initial or signature and then finalize it when done. The form is then sent to the next signer in the order specified or finalized/flattened and emailed as a secure PDF to all parties if complete.

Digital Signatures is what I have been trying to learn about and Adobe has been no help. If you do not click Send For Signature Tool/Prepare Form or through the More button on the right sidebar of the Prepare Form tool "Convert to Adobe Sign Form" then one of the Form Fields available to add is "Digital Signature." All I am trying to find out is should I choose this method which apparently uses a digital certificate or digital ID for the signing party, how can you add initials from the signing party to the same form where needed?

To me, the Send For SIgnature/Adobe Sign process seems the better solution if only I could have those initial and signature fields added to my form template and not have the signing parties able to change the text fields and check boxes while they are reviewing and signing. Oh and get this, there is apparently a 10MB (yes Megabyte) limit to documents being used with Adobe Sign as an individual Acrobat Pro DC monthly subscriber even though I have a 20GB cloud storage in DC. If you want to be able to send out larger files for e-signing you need an enterprise account. Thanks Adobe! NOT

Hope this helps somewhat or at least stimulates a dialogue on these topics. Thanks for posting.

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New Here ,
Apr 14, 2020 Apr 14, 2020

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I've been trying to figure out how to unlock a document that I set up, sent out for signatures that was password locked by the app Adobe Sign.  The certified signatures locked my document so I can't add the final signed date.  Some of the signatures came back with automatically filled in dates (guess depending if the signer did things correctly) but others did not.  So now I have to re-do the whole process with 7 people! Also the whole process was a pain to use as it waits for each signer to complete their signature before becoming available for the next signer.  In other words, you can't jump the line.  This is not conducive to a speedy process as the whole group needs to wait for one signer.  I even paid for the complete package Adobe DC.  I'm thinking to cancel Adobe Sign as its limitations are not worth continuing the initial free trial offer.  I may even cancel Adobe as their customer service rep basically told me to scrap and start the signature process over after spending half an hour in a chat with him.  Useless.

I will try PDFfiller now.

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Engaged ,
Apr 14, 2020 Apr 14, 2020

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There should be an Audit Trail attached to the signed document that shows when each signer signed the document.

 

For some users of AdobeSign (I don't know if this is available at the lowest level) you can enable parallel signing, so the signing can happen in any order if multiple signatures are required.

 

The reason the final document is protected and Certified is just to prevent modification. That's the whole point.

 

I have no comment about the quality of customer service.

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Community Beginner ,
May 16, 2020 May 16, 2020

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I hope this helps for at least part of your concerns.  If you use fill and sign, once you click on it, you will get to the page where you add the addresses of the people you want to send the document to.  If you scoll down to the bottom of the page, you will see you can click on More Options.  If you do that, right above the email addresses there is a button you can set to " any order." This allows the document to be signed in any order by the signers.  It's default setting is the order of the emails top to bottom.

 

If you figure out the Presetting the sig lines in forms, please let me know.  I need that as well.  Regards.

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New Here ,
May 02, 2019 May 02, 2019

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Type docusign into your browser search box. Try again, using "the best digital signature apps" Adobe is actively pursuing a niche market share, at least for me, they're at the top of the list in all ilk of searches for digital signature tools.

Inside Adobe Acrobat, folks who sign your doc need to go through an elaborate setup to obtain a certification ID (their unique encryption). This doesn't work well for electronic business transactions (real estate, wills, sales contracts) with the public. DocuSign has figured out how to securely support sellers AND their clients; Adobe is trying to add that layer of control, aggressively marketing a web-based signature. If you've already paid for the Acrobat Pro, why buy an additional module that has exorbitant monthly fees?

(How come it is so easy to send money to anyone and everyone via a mobile phone?)

Here's an article about security and fraud protection: https://www.azauditor.gov/sites/default/files/16-406_Report.pdf

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Participant ,
Dec 17, 2020 Dec 17, 2020

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Hello. Just for clarification, are you saying Adobe Acrobat Pro DC isn't a good solution for businesses looking to obtain documentt signatures from clients? I'm a freelance designer and am currently having to pay quite a bit for a 3rd party e-signature service because Adobe doesn't seem to offer this in the apps from their Creative Cloud offerings (Adobe Sign costs extra).

 

I received an email today that mentions Adobe Acrobat Pro DC now includes e-signing capabilities. Yet it doesn't say if this can be used like Adobe Sign or other e-signing services that are adequate for business use. And to add confusion, I see no DC version of Adobe Acrobat in my Creative Cloud list of apps. I only see regular Adobe Acrobat Pro. I'm not sure if these are the same thing or not and I'm not sure if I can ditch my current e-signature service and use Adobe Acrobat instead.

 

I've tried Adobe Sign before but they don't include needed features in their lower cost (still expensive) version of the app, so I went a cheaper route. Anyway, if you or anyone else can clarify how this works I'd appreciate it. I know this is a slightly older thread, but I figured since you seem to know how this works, I'd ask you. Thanks for any info you can provide. 

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Community Expert ,
Dec 18, 2020 Dec 18, 2020

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The version of Acrobat that's included in the Creative Cloud suite is DC, yes.

Acrobat has been able to do "e-signing" for years now, through digital signature fields, so I'm not sure what new features you've seen... Whether or not that works for you depends on your requirements, which you didn't really specify.

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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You can understand the difference between features of  Adobe Acrobat  , Adobe Standard, And Adobe Sign here:

https://www.adobe.com/sign/pricing/plans.html#team-features

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Community Beginner ,
Oct 19, 2022 Oct 19, 2022

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This only shows Adobe Standard and Pro.  Where is the sign information?

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New Here ,
Apr 18, 2023 Apr 18, 2023

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Click on the 'Teams' tab to compare all three.

William2947675578w0_0-1681869784070.pngexpand image

 

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Explorer ,
Jan 01, 2023 Jan 01, 2023

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As I understand it, with Acrobat, only one electronic signature can be made, because that locks the document.

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Community Expert ,
Jan 02, 2023 Jan 02, 2023

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Not necessarily. You can set it to lock all fields, except for other signature fields, which can then also be signed.

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New Here ,
May 10, 2023 May 10, 2023

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Estoy harto y confundido de Acrobat sign, adobe fill & sign y Acrobat. Pago por por el servicio de forma anual y realmente me confunde cada vez que necesito usarlo.

Es difícil, complicado y de acuerdo a la versión de móvil que tengas anda bien o crash.

Voy a probar otrasr marcas.

Adobe es bueno con determinados productos, pero en este ha fallado y como siempre, la atención al cliente no es buena. Recomiendo no contratar adobe sign.

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