• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Digital ID appearance cannot be displayed

New Here ,
Oct 06, 2024 Oct 06, 2024

Copy link to clipboard

Copied

I'm having trouble displaying digital ID appearances in Acrobat Reader. This issue persists even after a fresh installation or an update.

 

image.pngimage.png

TOPICS
Security digital signatures and esignatures

Views

98

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 06, 2024 Oct 06, 2024

Copy link to clipboard

Copied

I found the solution! I switched the language to English, and now the digital ID is displaying correctly. I was using the Traditional Chinese version before.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 09, 2024 Oct 09, 2024

Copy link to clipboard

Copied

LATEST

Hi @Beauteous_Daisy8975 

Sorry for the inconvenience caused. We'll investigate it for Chinese Traditional as well and update you further on this. 

Thanks,

Shakti K

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines