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Digital ID appearance cannot be displayed

Beauteous_Daisy8975
New Here ,
Oct 06, 2024 Oct 06, 2024

I'm having trouble displaying digital ID appearances in Acrobat Reader. This issue persists even after a fresh installation or an update.

 

image.pngimage.png

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Security digital signatures and esignatures
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Beauteous_Daisy8975
New Here ,
Oct 06, 2024 Oct 06, 2024

I found the solution! I switched the language to English, and now the digital ID is displaying correctly. I was using the Traditional Chinese version before.

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shaktikeshri Adobe Employee
Adobe Employee ,
Oct 09, 2024 Oct 09, 2024
In Response To Beauteous_Daisy8975

Hi @Beauteous_Daisy8975 

Sorry for the inconvenience caused. We'll investigate it for Chinese Traditional as well and update you further on this. 

Thanks,

Shakti K

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Beauteous_Daisy8975
New Here ,
Dec 05, 2024 Dec 05, 2024
LATEST

請問一下此問題是否修正了呢?

我安裝新電腦 繁體中文 以樣會無法顯示 改成英文版就正常了

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