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Digital signature get scrambled when added to PDF

New Here ,
Oct 16, 2019 Oct 16, 2019

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Hi all, 

 

I have a problem hith a digitally sign at adobe DC. 

 

Aways when a sign, the words inside the sign frame are scrumbled. Like this print

 

Assinatura digital adobe.png

Thanks for your support.

 

Matheus Machado

 

 

[Title renamed by moderator]

TOPICS
Security digital signatures and esignatures

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Adobe Employee ,
Oct 17, 2019 Oct 17, 2019

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Hi Matheus,

 

As you have mentioned, the digital sign get scrumbled when you add it on PDF.

Does it occurs with a particular PDF or with any PDF you try to sign on?

Are you using the Reader or the Acrobat application to add the signature?

Share the exact version of the application and the OS installed on the machine.

You may take help of the steps provided in the following link to check the application version number.

https://helpx.adobe.com/acrobat/kb/identify-product-version.html

 

Try to repair the application installation. Also, create a new digital signature using the steps mentioned here https://helpx.adobe.com/in/acrobat/using/digital-ids.html and check if the issue still occurs.

 

We will be waiting for your repsone.

Let us know if you need any help.

 

Regards,

Meenakshi

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New Here ,
Aug 08, 2024 Aug 08, 2024

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LATEST

Mine is doing the same thing. v24. Windows 10

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