Digital Signature issue

[Garry2022]

What is going on with my signature?

Have to uninstall Adobe and reinstall to have it fixed.

Same issue appears again after rebooting. Thanks

[Amal. · Accepted solution]

Hi Garry

Hope you are doing well and sorry for the trouble.

By default MyriadPro-Regular font is used for signing. The issue might arise if the font which is used for signing is present under C:\Windows\Fonts but is a shortcut linking to other software's cache.

So, let's try out a few steps and check the behavior:

1. Please check if the same font is present under C:\Windows\Fonts
2. If present,  Is it a font shortcut?
3. Uninstall the MyriadPro-Regular font from the Windows Fonts directory (C:\Windows\Fonts ) and see the behavior.
4. Install the Adobe provided MyriadPro-Regular font into the Windows Fonts directory and check the behavior.
   
   If it still doesn't work: please try cleaning Local app data cache here  %LOCALAPPDATA%\Adobe\Acrobat\<track> and reboot the computer once and check.
   

Let us know how it goes.

Regards

Amal

[Garry2022]

Thanks a lot.

It appears to be solved following your instructions.