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Disable Acrobat DC Tutorials

New Here ,
Aug 20, 2020 Aug 20, 2020

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Hello,

 

Ever since I installed Acrobat DC it has been harrassing me with "tutorial" pop-ups like the attached. I have searched extensively (both with Google and through the preferences pane) and I can't figure out how to disable these entirely (rather than just dismissing them one at a time [by clicking the X] when they come up). Can anybody help?

 

-Sam

 

Can these be disabled entirely (not just dismissed one at a time)?Can these be disabled entirely (not just dismissed one at a time)?

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General troubleshooting

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Adobe Employee ,
Aug 20, 2020 Aug 20, 2020

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Hi Samuelb

 

We are sorry for the trouble. As described you want to disable the pop up messages in Acrobat/Reader DC

 

Please go to Edit (Windows), Adobe Acrobat/Reader DC (Mac) > Preferences > General > Uncheck 'Show me messages when i launch Adobe Acrobat' > Click OK and reboo the application.

 

Let us know how it goes

 

Regards

Amal

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New Here ,
Nov 21, 2022 Nov 21, 2022

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This does not fix the issue. Why is it so hard to remove this feature. It is super annoying to be doing your work and get interupted constantly with blue boxes that you can't turn off. 

 

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Adobe Employee ,
Dec 02, 2022 Dec 02, 2022

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Hi @NoneYa13 

 

We are sorry to hear that. Please go through the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader-discussions/how-to-stop-the-windows-which-open-permane... and see if that works for you.

 

Regards

Amal

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New Here ,
Aug 05, 2024 Aug 05, 2024

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This is the most asinine thing a company can do. Make sure the tutorials are near impossible to stop from popping up as well as continue to have the same ones pop up again and again. I'm sure there is open-source software out there without the tutorial popups that will work as well or better than adobe's version at this point it might be time for a change.

 

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New Here ,
Aug 28, 2024 Aug 28, 2024

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Yes, what a pain, can't delete these unwanted pop-ups forced on me paying monthly for.  Responded to (2) would never recommend review requests and selected to have Adobe contact me regarding poor review,  ZERO response. 

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