Disable login prompt when opening Acrobat DC

[larry_8014]

We are tying to use Adobe Acrobat DC across our organization in a VDI environment. We have many users that do not have a account and would just use Acrobat DC for viewing/printing PDF's. We will like to disable the pop up screen every time Acrobat is opened since the users can login manually if they have an account.

[creative explorer]

@larry_8014 curious to know if this may be because of licensing agreements — did the company buy Acrobat | Enterprise term or VIP license it could also be the type of licensing, from named user licensing, site licensing to serial number licensing. Either way, there might be a set number of users as well. If you did indeed get the enterprise version, talk to your sales rep.

[larry_8014]

Thanks for the reply.  We have named user licensing but how would that enable a pop up to happen on what is basically a fresh machine. Seems there has to be a way to disable that sicen  user can log in manually.

[Tariq Ahmad]

Hi @larry_8014,

Thank you for reaching out. 

Have you considered installing Reader for users if there is a profile differentiation? You may check this similar discussion: https://adobe.ly/4j8F46m

You can read about Acrobat Customization: https://adobe.ly/4coy02M;

Also, please read this post which has a registry fix as well: https://adobe.ly/42F4uTb;

Let us know how it works for you. 

~Tariq

[larry_8014]

Hi Tariq,

Thansk for the response. Unfortunately, the last two links do not work

[AnandSri]

Hello @larry_8014!

I hope you are doing well, and we are sorry for the delayed response. Here is the working link with the registry settings, which you can try: https://adobe.ly/4jzZFja

Let us know how it goes.

Thanks,

Anand Sri.