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Disappearing icons in Acrobat X toolbar

Community Beginner ,
Jan 23, 2011 Jan 23, 2011

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Hey,

Anyone encountered this? I'm trying out Acrobat X, love the clean interface; a pity though they did not adopt the slider bar for zoom.

About every few hours or so, the some icons on the toolbar will disappear, leaving a black hole or just the gray background. If I continue using Acrobat, it will eventually hang. I'll have to restart the PC, and eventually face the same problem again.

This is a screenshot (before things got worse):

1.PNG

You can see that a number of icons are gone. The ones I missed are the hand and the highlight tool

Then it hangs:

2.PNG

Thanks,

Jay

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Guest
Jun 16, 2011 Jun 16, 2011

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Hi Jeff,

Have you tried updating your video card drivers?

After my last post *touchwood* I have not had any issues. Yet at home, I have the same version of Acrobat running and I think it has caused the disappearing labels and so forth to happen when in Acrobat, but most annoyingly, when I try to use menus in other programs like Firefox which use the addons of acrobat.

My home PC has not had the videocard drivers updated, so I am thinking that must be a major influence.

It seems strange to me that you *have* to have the updated drivers, but, if it works, who am I to knock it.

Kristan.

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Community Beginner ,
Jun 17, 2011 Jun 17, 2011

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I've been working with the Acrobat 10.1 patch since Wednesday, (it is now Friday), and have seen none of the disappearing icon issues

I experienced prior to 10.1.  It seems, for us at least, 10.1 was the answer we'd been waiting for.  (Although we'd assumed that all along.)  Hope it work

s for everyone else as well.

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Community Beginner ,
Jul 09, 2011 Jul 09, 2011

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LATEST

I have been running 10.1 for a couple of weeks now. Im not sure if the problem is solved. I have never experienced the disappearing icons symptom again. But it seems to be replaced by a plain old crash. Acrobat crashes and all my open PDFs close. It's a pain. To find the PDFs I had been working on, I'll have to do a date-time search.

It happens less often, and usually when I have about 10 or more PDFs open. You can "feel it coming', when the page scroll starts to lag when I try to scroll down.

Jay

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