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Discussao campo assinatura eletrônica no Adobe

New Here ,
Jul 15, 2024 Jul 15, 2024

Não estou conseguindo alterar a assinatura eletrônica no Adobe.

Já segui as recomendações de clicar duas vezes no X ao lado da assinatura (pré definida), mas nada acontece. 

 

O que eu devo fazer?

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Security digital signatures and esignatures
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Advocate ,
Jul 17, 2024 Jul 17, 2024

Have you checked whether what looks like a signature field actually is a signature field? You may simply see the flattened appearance without any real field backing it.

Also, have you checked whether there is another signature on your document which has been configured to lock the document, forbidding any further changes (except of adding VRI and DTS)?

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Adobe Employee ,
Aug 28, 2024 Aug 28, 2024
LATEST

Hi @ALEXANDRE38619017gj0b 

Following up to check if your issue is resolved or not. Let us know, and we'd be happy to assist. 
Also, you may check this help page: https://helpx.adobe.com/acrobat/kb/change-e-signature.html give us details how to change your identity of the signature. 

 

 

~Tariq

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