• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Disfigured font

New Here ,
Aug 18, 2022 Aug 18, 2022

Copy link to clipboard

Copied

My Acrobat Pro regularly changes/disfigures fonts in my documents without telling me.

 

"Correct.pdf" is a correct version. "Uncorrect.pdf" is a file where the font is disfigured by Acrobat Pro. If you take a look at the upper left part, numbers are changed, missing or substituted by exclamation signs, dollar signs, etc.

 

Is there any way to avoid this? Could I at least be told when it happens?

TOPICS
Print and prepress

Views

595

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 18, 2022 Aug 18, 2022

Copy link to clipboard

Copied

Does it changes the fonts when you view the file in Adobe Acrobat?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 18, 2022 Aug 18, 2022

Copy link to clipboard

Copied

Acrobat Pro changes the font when I save the file.

 

File => Save as Other => Press Ready PDF.

 

I've made a video of how it happens.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 18, 2022 Aug 18, 2022

Copy link to clipboard

Copied

What version of Adobe Acrobat does you use?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 18, 2022 Aug 18, 2022

Copy link to clipboard

Copied

I'm using Acrobat Pro 2017. Version 2017.012.30262

 

https://helpx.adobe.com/download-install/kb/acrobat-2017-downloads.html

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 18, 2022 Aug 18, 2022

Copy link to clipboard

Copied

May be a issue of this old version.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 18, 2022 Aug 18, 2022

Copy link to clipboard

Copied

I have now installed the newest version of Acrobat Pro both on my desktop and on my laptop.

On my laptop the mistake doesn't occur.

On my desktop the mistake continues to occur. I usually use my desktop for my work with Acrobat Pro.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 18, 2022 Aug 18, 2022

Copy link to clipboard

Copied

Here's a thing that I've discovered right now:

If I change a number in the PDF and then save it to Press Ready, I get the mistake.

If I change a number in the PDF and first save it as Optimized PDF and subsequently as Press Ready, I don't get the mistake.

I hope that this work-around will continue to work.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 18, 2022 Aug 18, 2022

Copy link to clipboard

Copied

LATEST

I still don't understand why Acrobat Pro don't TELL the user when it substitutes a font. If it did, I would know and could do something about the mistake.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines