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Document flickering when using Output Preview

Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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When using Adobe Acrobat 2021.011.20039 on MacOS 10.15.7, the document flickers when viewing it through Output Preview.
I had the same problem on an earlier version of Acrobat (2021.05), but it has gotten a lot worse since.

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General troubleshooting , Print and prepress

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correct answers 1 Correct answer

Participant , Jun 06, 2023 Jun 06, 2023

Version 23.003.20201 that was just released today fixes this issue! 🙂

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Adobe Employee ,
May 18, 2023 May 18, 2023

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Hi @jean-claudel7736877 ,

 

The fix is not available in the above mentioned release. Its a part of an upcoming release. We will notify on this thread once the build is live.

 

Regards

Shrey

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Participant ,
Jun 02, 2023 Jun 02, 2023

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Good news! I have just started testing a BETA version of Acrobat for Mac via Adobe's Pre-Release program and can confirm that the screen flicker issue has been resolved 🙂 The beta version is 23.002.10147 (M122).

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Participant ,
Jun 06, 2023 Jun 06, 2023

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Version 23.003.20201 that was just released today fixes this issue! 🙂

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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Just updated all fixed Thankyou Adobe

 

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Explorer ,
Jun 06, 2023 Jun 06, 2023

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This is fantastic!!!  Thanks for the update!

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Explorer ,
Oct 17, 2023 Oct 17, 2023

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Yay!

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New Here ,
Nov 08, 2023 Nov 08, 2023

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using acrobat pro 2023.006.20360 on my mac studio M2 with ventura 13.6 but still having trouble with the flickering pdf files...

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Adobe Employee ,
Nov 09, 2023 Nov 09, 2023

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Hi there

 

Would you mind sharing the video recording of the issue for better clarity?

 

Also, share the fresh Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html for further investigation.

 

~Amal

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