Documents disappear

[norman_8057]

Adobe documents disappear from computer screen after a few seconds.

[Meenakshi Negi · Accepted solution]

Hi norman_8057,

Thank you for reaching out, and sorry about the trouble caused.

Please share more information on what you mean here by "documents disappear from computer screen after a few seconds." Are you referring that the PDF closes after few seconds of launch?

If yes, please try the troubleshooting steps suggested in the followin help document: https://adobe.ly/3WM1JM3. 

Try reinstalling the Acrobat using the steps suggested below: 

-Remove the application and run the cleaner tool (https://adobe.ly/3Jkry2G).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/42SPL6V;

Let us know how it goes.

Thanks,

Meenakshi

[norman_8057]

Problem solved. Adobe re-installed. Thank you for your helpful advice.