Documents not sending for esignature

[Dianewallach67@gmail.com]

I never had a problem before. Now, when I send a file for esignature, I get the screen saying it was sent, but I don't get the confirmation email and the other person doesn't get the file. I already updated Adobe and restarted the computer. 

[MeenakshiNegi]

Hi Dianewallach67@gmail.com,

Thank you for reaching out.

Please let us know how you are sending the documents for signature.

Did you start experiencing this behavior recently?

Share the Acrobat and OS versions you are using.

Thanks,

Meenakshi