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Documents not sending for esignature

Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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I never had a problem before. Now, when I send a file for esignature, I get the screen saying it was sent, but I don't get the confirmation email and the other person doesn't get the file. I already updated Adobe and restarted the computer. 

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General troubleshooting , PDF forms

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Adobe Employee ,
Jan 12, 2023 Jan 12, 2023

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Hi Dianewallach67@gmail.com,

 

Thank you for reaching out.

 

Please let us know how you are sending the documents for signature.

Did you start experiencing this behavior recently?

Share the Acrobat and OS versions you are using.

 

Thanks,

Meenakshi

 

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