Download PDFs from SharePoint and Fonts changing color

New Here ,
May 17, 2022 May 17, 2022

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When I download a PDF from a SharePoint site, the files download but convert all colored fonts in my PDF to all black fonts. Does anyone know why and how to fix it? 

 

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General troubleshooting

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Adobe Employee ,
Jun 01, 2022 Jun 01, 2022

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Hi @Mig27 

 

Sorry for the delayed response. If you are still facing the issue, could you let us knowa few more details:

1. Is it happening with all files from share point, or is it with a specific folder ?

2. Try to open the file in a browser to check if it's a file specific issue or not.

3. If possible, could you share one of the files with us to test?

 

Thanks,

Harsh

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