Downloading Acrobat DC Pro Issues - Secondary Computer

[Lisa23929823h728]

Hello,

I am having trouble downlaoding Adobe Acrobat DC Pro on my comupter. I am downaoding and using a lisence on a secondary computer but I keep getting the error message that the lisence is already in use. I was hoping to get in touch with a representative from Adobe. Please advise on how I can complete the downloading process.

Thanks!

[Amal.]

Hi Lisa

Hope you are doing well and sorry to hear that.

Please go through the help page https://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-sign.html and see if that works.

You may also go through the correct answer marked here https://community.adobe.com/t5/download-install-discussions/the-serial-number-is-already-in-use/m-p/... and check if that helps.

Regards

Amal