Drag and Drop of Excel/Word Files Fails Acrobat Pro Latest Version

[defaultb1x4oetgjs76]

Hello

Get the failing error when dragging Excel or Word files to the latest version of Acrobat pro.

Thank you.

[creative explorer]

@defaultb1x4oetgjs76 Closer inspection of the screenshot, it does say the file is a 'Macro-enabled file - XLSM' — these type of files have the ability to run small programs (called "macros") when they are opened. Because of this, they are a primary target for hackers who hide viruses and malware inside them. Adobe made a strict, permanent security decision (since 2018+): it no longer directly supports or processes macro-enabled Office files. Acrobat isn't failing to drag-and-drop; it's refusing to convert the file because it contains macros and Adobe has blocked this file type for your safety. 

I would just re-save the file and save it as Excel Workbook (*.xlsx). This creates a copy of the file that does not contain the macros. You can then drag-and-drop the new .xlsx file onto Adobe Acrobat Pro DC, and it should convert successfully. The key is to avoid using the macro-enabled .xlsm file for any kind of automatic conversion process in Acrobat.

[roo_technocratx]

This is a common issue in Adobe Acrobat Pro 2024 and its updates. While dragging & dropping Word or Excel files, errors like “the file could not be opened” or “drag & drop failed. Try again.” To fix these issues, you may follow these steps, as I also faced these issues a few weeks back.

• You can create a PDF manually by going to File> Create> PDF from file and selecting Word or Excel.
• You should also check the updates as Adobe releases updates to fix compatibility issues.
• In my opinion, the best way to fix or repair this issue from the root is by directly going to help and check for updates, install the recent patch, and restart the application. Or you can also go to help and repair the installation, and it may fix the issue.