Duplicate bookmarks using Acrobat Word to PDF add-in

Community Beginner ,
Sep 11, 2022 Sep 11, 2022

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I have been working on a Word document of about 6-7 pages that I was saving as a PDF using the Acrobat PDF add-in for Word. The Word document has 9 level 1 headings. The first 5 have at least one level heading under them. I asked the add-in to convert those to bookmarks in the PDF.


Yesterday, I happened to notice that the bookmarks in the PDF are not right. The forst 2 level 1 headings are correct, but then the PDF has three more exact copies of the second level 1 heading and all of its level 2 headings.


I cannot figure out what is going on. I checked for updates and did install an update. That did not fix the error.


I cannot attach the actual documents due to private content, but I did edit it to remove it. I will try to attach the  edited Word document and the resulting PDF with the duplicate bookmarks.



I am running Office 365 on Windows 10.
Create PDFs , General troubleshooting







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