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Dynamic Stamps in Acrobat Pro DC Not Printing

New Here ,
Jan 31, 2020 Jan 31, 2020

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I have read other posts on this topic. Hasn't resolved my problem. I use dynamic stamps often and it printed fine when I used Acrobat Pro XI. Now have Pro DC and the stamps are not printing. I have checked the printer dialog box "Comments and Forms" to 'Documents and Markups' and also tried 'Documents and Stamps'. Have the sizing to "fit' on plotter roll paper, ARCH D. The stamps are inside the margins. They will not print. Plotter is an HP Designjet T930. Tired printed to an Officejet and that does not work now either.

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General troubleshooting

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Guide ,
Jan 31, 2020 Jan 31, 2020

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If you change the Acrobat Preference> Commenting> Print Notes & Pop-ups to [on] does that help? If not, you could run a Preflight Fix-up on the PDF- Tools> Print Production> Preflight> Fixups to flatten the stamps into the page contents.

Flatten Annotations.png

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Community Expert ,
Jan 31, 2020 Jan 31, 2020

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Does any type of markup/comment print?

Have you tried printing an old doc with stamps that did work before?

 

Each annotation has it's own print visibility setting. Unfortunately this setting is not accessible in the Acrobat UI. 

To check this setting do the following:

1) Select the stamp

2) Open the Acrobat Console Window

3) Run this code in the window

selectedAnnots[0].print

 

4) a return value of "true" indicates the annotation is printable. 

You'll find a tutorial on using the console window here:

https://www.pdfscripting.com/public/Free_Videos.cfm#JSIntro

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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