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E-sign recipient deleted the email before signing

New Here ,
Jan 02, 2024 Jan 02, 2024

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Is there a way to resent a docuement to be e-signed?  I sent a document to a list of names to be signed.  The activity log shows that it went to Danny, who vied and then signed it.  Then it automatically went to John.  The activity log shows he viewed but never signed it.  He cannot find it in his email anywhere.  I think he accidentally deleted it.  Any ideas?

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How to , Security digital signatures and esignatures

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Adobe Employee ,
Jan 03, 2024 Jan 03, 2024

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Hi @Don34560269q5jt 

 

Hope yo are doing well and thanks for reaching out.

 

Please go through the help pages listed below and see if that works for you:

- https://acrobatusers.com/tutorials/sending-reminders/

- https://helpx.adobe.com/sign/using/manage/create-reminders.html

 

Let us know how it goes.

 

Regards

Amal

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