This seems like an issue specific to Adobe Acrobat. I will move this post to the Adobe Acrobat Community for better assistance.
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Since converting our individual licenses for Acrobat Pro to a team account I am no longer able to locate the settings/signature preferences that allow us to force recipients to use the "Draw" signature option to handwrite their signature. Is there a way to force the "Draw" signature option in an Acrobat Pro team account?
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^CS
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Did you get a response to this? We are having the same issue.
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Thank you for reaching out, and sorry about the delay in getting back to you.
If you require only the drawn signature from the signer, the feature is available under Account Settings.
Please use the steps suggested below:
- Open the link https://acrobat.adobe.com/link/home/ and sign in using your Adobe ID.
- Click on the profile icon and select settings.
- Go to E-Sign settings and click on the hyperlink Edit settings.
- Click on Account Settings > Signature Preferences.
- Make the changes to the Signature preferences as required.
Check the screenshot below:
Let us know if you have any questions.
Thanks,
Meenakshi
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