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E-Signature Preparation Modifies Fillable Field Font Size

New Here ,
Apr 19, 2024 Apr 19, 2024

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Adobe Acrobat Standard 2024.002.20687 64bit

I have a fillable form PDF. In Adobe, I fill in some of the fields, go to Fill & Sign, Request e-signatures, fill in email and name, and click Prepare document. The e-sign processing of the document changes the size of the font in the fillable fields (text boxes) dramatically. It seems to be maximizing the font to the size of the text box.

Check boxes are also affected and even cleared in some case.

 

Text boxes filled prior to esign processing

MobiusStrip562_0-1713546754618.png

Text boxes after esign processing

MobiusStrip562_1-1713546835228.png

What the esign recipient sees

MobiusStrip562_3-1713547098640.png

How the esign document looks to me in the cloud.

MobiusStrip562_2-1713546965618.png

 

 

TOPICS
PDF forms , Security digital signatures and esignatures

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Community Expert ,
Apr 19, 2024 Apr 19, 2024

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Why not create the form as an e-Sign document?  That way no prep is needed. 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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New Here ,
Jun 04, 2024 Jun 04, 2024

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Same issue, fillable form - once request e-signature fonts in fillable fields are enlarged and do not display properly.  We tried using other fonts, check it is embedded. Same issue. 

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