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E-signing is not working

New Here ,
Mar 11, 2025 Mar 11, 2025

Hello,

 

i want to create a web form but i am getting an error message that it is not working .

 

Please let me know.

 

Thanks,

Robert

TOPICS
PDF , PDF forms , Security digital signatures and esignatures
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Community Expert ,
Mar 11, 2025 Mar 11, 2025

Looks like the server is having an issue. Nothign you can do except wait. 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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New Here ,
Mar 12, 2025 Mar 12, 2025

HI! Thanks! Is it still an issue?

robertcristian_2189_0-1741774478013.png

 

 

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Community Expert ,
Mar 12, 2025 Mar 12, 2025

You need to contact Adobe about this issue.  The people on this forum are not Adobe Employees and we are not Adobe support. We're volunteers

 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Adobe Employee ,
Mar 12, 2025 Mar 12, 2025
LATEST

Hi there

 

Hope you are doing well, and thanks for reaching out.

There was a temporary outage affecting Adobe Acrobat Sign services, which has now been resolved. To ensure a smooth experience, please follow these steps:

  1. Log out of your Adobe account.
  2. Restart your device to clear any cached session data.
  3. Log back in using the same Adobe ID and check if the issue persists.

If you continue to experience any problems, please let us know. We’re happy to assist further.


Regards
Amal
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