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edit a pdf is getting installed. please wait to use this tool

New Here ,
Jan 28, 2025 Jan 28, 2025

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Hello!

I just got adobe acrobat pro to simply use it once for one feature, to embed fonts in a PDF that is existing, so then I can get it printed through a company as a book. The file will not upload unless fonts are embedded, and there are NO OTHER PDF CONVERTERS that can do this. 

 

I cannot get the PDF editer function to work to edit the font and embed it. I click on it, then it pops up with this error saying it is still installing, but adobe is already installed. It doesn't look like it's doing anything. I even left it to sit for 45 minutes while I did something else, and still, nothing happened. same error. Even tried reinstalling adobe, nothing changed. 

 

I don't really understand what's going on, and this is taking forever to figure out, I have spent 3+ hours trying to figure out how to embed a font, and now I have a subscription to a program I only need to use once, and it is still not working. 

 

I am very frustrated and I do not have the time to waste any more time on this. 😞 

 

HELP!

 

thank you! 🙂

TOPICS
Edit and convert PDFs , General troubleshooting , PDF

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Community Expert ,
Jan 28, 2025 Jan 28, 2025

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Hi @melissa_0510 

Can you clarify what you used to create the orginal document you're trying to convert into a PDF? 
List the full steps you're going through and include a screenshot. This will help identify what's happening and allow people responding here to better advise you on how to resolve the issue.

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