Editable PDF Font Display Issue

[Ozkim24]

   

Hope someone has some bright ideas. I'm working in a full version of adobe Acrobat on the mac, and the end user is working in a full version of Acrobat on the pc. We both have the same fonts installed locally.

We have a series of template pdfs that they can drop text into. I've added a lock button that makes all fields read only and hides anything we want hidden. The user is then optimising and flattening the pdf. 

We have a few issues with the end pdfs. The copy appears to be 'doubling up' - there is only one field in the pdf for them to add copy to, no additional hidden fields. There's a weird issue with ligatures so it's obvious there's two layers of copy (see pic1) - viewing in illustrator allows me to separate them (pic 2)

And finally once flattened and optimised the headline font is also looking wrong, far too bold. (pic 3)

I haven't been able to flatten the pdf in such a way that it shows no fonts in use. As a temporary workaround having to bring it all into Illustrator and convert to outlines.

Is there anything we can do to flatten the pdf in such a way that it removes all fonts without doubling up the copy?

[Ozkim24]

For anyone else who had this issue I found a workaround that works on most but not all of the pdfs that are created with this method. In the flattening options deselect Flatten Form Fields.

This gets rid of the text doubling and distortion but on some pdfs gets rid of all the field copy so does not work for everything.