Editing text boxes not working properly

[the_real_tinoxtreme]

Hey Everyone.

So after the recent update, my computer and a couple of other computers at my workplace are having an issue with editing text boxes under the "Comment" tools.

We are unable to get the "Text Properties" to show properly after clicking on one of the drop-down menus. 

When clicking on the text properties symbol in the toolbar the first time, we get the drop-down menu like normally, but once you select the drop-down menu for the type of font or size of the font the everything disappears except for the drop-down menu you selected. After that when clicked on the text properties symbol again nothing will show.

The only way for us to get it to drop down again is to either close the file or to collapse/expand the drawing tools and you can't even edit the color. The color menu will not show up and clicking on the color box will make the text properties disappear.

It is a very frustrating issue and I am wondering if anyone else is having this issue or is it only me and my co-workers, and if so have you found a workaround?

I have uninstalled/reinstalled acrobat and I was not having this issue until the new update that was released on the 17th.

[Meenakshi Negi]

Hello,

Thank you for reaching out.

The team is aware of this issue and working on the fix.

We will update you once the issue get resolved.

We appreciate your patience.

Regards,

Meenakshi

[arvindy]

Hi the_real_tinoxtreme,

Meanwhile, could you please use shortcut keys to enable the other floating menu to change the text properties until the fix for this issue is released.

You can use ctrl+e on Windows machine or cmd+e on a Mac machine when in text edit mode of a text box comment.

Regards,

Arvind 

[the_real_tinoxtreme]

Thank you for the update.

I will let my team know about the workaround and will be looking forward to the issue being resolved.

[arvindy · Accepted solution]

Hi

Adobe Acrobat and Reader official update (19.021.20049) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. You may also manually trigger the update early by opening the application and going to Help > Check for Updates.

More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

Please try it out and let us know your feedback!

Thanks for your patience and support!

Regards,

Arvind

[the_real_tinoxtreme]

Hi Arvind,

I just want to let you know that I installed the new update and the issue is resolved.

I want to thank the Adobe team for the quick acknowledgment of the issue and coming up with a fix for it as soon as you did.