Editing text, Font changes without asking

[joannw-slJ04z]

Hello,

When editing a PDF the font changes to: Z@R1A65.tmp without asking.

This just started doing this the past days.  My default Font is Arial.

I have Acrobat Pro XI version 11.0.23.

Anybody know what's going on?  I tried searching in the help can't find anything on this.

Thank-you for your time,

Joann

[harshas13]

Hi Joann,

This issue happens as sometimes when printing a file to pdf using Acrobat pro or Reader apps, it leaves behind some temporary fonts in the window temp folder location which is C:\Users\<username>\AppData\Local\Temp

if you look there you will find these files with names similar to Z@R3A.tmp, Z@R3C.tmp, Z@R1A65 etc.

So to fix the issue, please close your Acrobat application,

then go to the temp folder (C:\Users\<username>\AppData\Local\Temp) and delete these files and try editing again.

This should fix the issue.

Please reply if you need any further assistance with this.

-Harsha

[Umer31924954mdnq]

Hi,

Thank you for you reply. I tried this method but i keep getting error the files are opened in system. As closed the Adobe but it still giving me the same popup

-Umer