• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Elzanne - PDF printing issue

New Here ,
Dec 29, 2023 Dec 29, 2023

Copy link to clipboard

Copied

Good morning.

 

Printer re added under settings

Latest PDF loaded today

Printer prints PDF from other computors

Printer prints word on this computor.

Does not want to print PDF docs from this computor.

 

Not sure what can I still do. Printer cable directly in the computor.

 

Can you help ?

 

Regards

Fanus

TOPICS
Print and prepress

Views

47

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 02, 2024 Jan 02, 2024

Copy link to clipboard

Copied

LATEST

Hi @elzanne34503986nntg 

 

Hope you are doing well and thanks for reaching out.

 

What happens when you try to print the PDF file? Do you get any error message? If yes, please share the screesnhot of the same for more clarity.

 

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.2042X  installed. Go to Help > Check for updates and reboot the computer once.

 

Also, check for any missing/pending updates for printer driver and firmware and try updating it and check. You may also try to remove the printer driver and reboot the computer and re-install it from the manufacturer's website and check.

 

Also, go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html and check.

 

~Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines