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email code no where to be found after 1 hour and 3 attempts now what??? no real contact information

New Here ,
Jun 08, 2021 Jun 08, 2021

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while waiting for the install code after Adobe got my credit card information I am still watiting on my code and ther is no actual contact information for them. anyone have a clue as to how to actually contact  a real person?? thanks in advance

 

JB

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Install update and subscribe to Acrobat

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Hi JB

 

Hope you are doing good and sorry to hear about your experience. As described you have paid for the services and haven't got the installation code.

 

I have checked the Adobe account with the email you are using on this community and traced the Adobe Acrobat Pro DC subscription. It is linked to your Adobe ID /email .

 

Please download the Acrobat Pro DC application from the link - https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and login with your Adobe ID and password to start using the application.

 

Hope this information will help

 

Regards

Amal

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