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Email Settings tab isn't in the Preferences

New Here ,
Sep 05, 2018 Sep 05, 2018

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I need to change the default email that the forms are sent from but the Email Settings tab isn't in the Preferences. Any idea why it wouldn't be showing up for me?

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LEGEND ,
Sep 05, 2018 Sep 05, 2018

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Look under Identity in the box to the right. It's what is used as the default when you use the Distribute Form feature.

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Community Expert ,
Sep 05, 2018 Sep 05, 2018

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Application? Version? Operating system? We can't help you if you don't provide the most basic details about your situation...

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New Here ,
Sep 05, 2018 Sep 05, 2018

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Adobe acrobat pro. I believe it's cs5? I am using a PC. Is that the information you need? I'm very new to all of this

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Community Expert ,
Sep 05, 2018 Sep 05, 2018

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Go to Help - About Adobe Acrobat. What exact version number is mentioned there?

Then post a screenshot (using the Insert Image icon, not by attaching it to a reply by email) of what you see under the Preferences dialog.

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New Here ,
Sep 05, 2018 Sep 05, 2018

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it's version 9

Capture.JPG

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Community Expert ,
Sep 05, 2018 Sep 05, 2018

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OK, this setting was introduced much later, probably in version 11, if I remember correctly.

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New Here ,
Sep 05, 2018 Sep 05, 2018

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Okay. Is there any way for me to change the default email that the forms are sent from and automatically sent back to? I was prompted to enter the information the first time I created a form but I entered the wrong email address. So now one of my coworkers receives an email everytime someone fills out the forms.

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Community Expert ,
Sep 05, 2018 Sep 05, 2018

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You want to change the address the file is sent to? That's usually a property of the Submit button in the file itself, not a local setting.

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LEGEND ,
Sep 05, 2018 Sep 05, 2018

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Look under Identity in the box to the right. It's what is used as the default when you use the Distribute Form feature.

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New Here ,
Sep 06, 2018 Sep 06, 2018

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Found it there! Thank you! I don't know how I missed that the first time I went through it.

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