Emailing from within Acrobat Pro DC

[brettb22621128]

After one of the recent updates, we lost our ability to send pdf files via email from within Acrobat.  We are using the Microsoft Outlook client for email and when we click the envelope icon on the Acrobat toolbar, nothing happens. 

Any thoughts?

[AnandSri]

Hi Davidn,

Sorry for the delayed response and inconvenience caused. Please check for any pending updates of Acrobat from help>check for updates, reboot the machine after installing the updates and see if this makes any difference.

You may also refer to Attach to email option is not working | Acrobat DC, Acrobat Reader DC

Try Adding/Editing the current Email account added once, to edit/add a new webmail, please refer to Sharing PDFs

Let us know how it goes and share your findings.

Regards,

Anand Sri.

[CINDY6C13]

None of the published solutions have worked for me or my clients. Using Outlook 2019 and the latest Adobe Reader DC, which doesn't have an update button.  Any further suggestions would be appreciated.

Thanks