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Got an odd one.
My Client has a 14000+ page PDF Doc and has created an Embedded Index. Been doing this for years
Recently, some Win 10 PC's will use the Embedded Index and others still do a full search on the same Document.
No rhyme or reason. All identical PC's. We even logged in as the Administrator and the issue still exists.
Using all the latest Adobe Acrobat DC and Acrobat Reader DC Software.
Any help would be extremely appreciated.
This appears to be because of APSB18-41. You can fix it with a registry edit: Steps to enable the embedded index in a PDF for searching?
However, I'm not sure if this was disabled because of a security issue. Can someone from Adobe please chime in on this? There's not much information about it. We have a department here that uses embedded index PDFs with thousands of pages and who also perform searches in them regularly. Before we push out a registry fix, we'd like to know if this is a security hazard or not.
The instructions to turn it back on again didn't work for me on the Mac (haven't tested Windows), because they talk about a FeatureLockDown.plist file, and adding it doesn't work (for me anyway).
What did work for me (having Acrobat Pro 2017 and Reader DC) was to create the files (which were not present):
and populate the appropriate key under the appropriate version (2017 or DC) in both of those, e.g., I created an com.adobe.Acrobat.Pro.plist as:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
Adobe presumably had a reason for disabling this feature, though APSB-18-41 does not explicitly mention it AFAICT, so be there may be a risk to re-enabling this feature if Adobe just turned it off rather than actually fixing the underlying code that uses the index and was possibly vulnerable.
am not a programmer guy......am a little confused...well...after creatig those files, do i have to copy and past the programming stuff u mentioned in the plist files?....
or can u mail me the edited plist file or the files...
It is crazy that Adobe tries to make the people change in the registry. They are not capable to release a fix for their really expensive software. Shame on Adobe for this behavior. They are already too big and too rich and a result out of this is that they don't care about their customers anymore. I personally will look for another solution and I'm sure I will find one. Why they do not disable viewing PDF's too? that would be handy. If Adobe feels offended would be good, because that's how I meant this comment. I know it doesn't help but maybe they think about it and change to the benefit of their customer. If I would have a say in this company I would fire the person who introduced this idiotic change.
The Adobe instructions for using Windows regedit appear to be incorrect (https://helpx.adobe.com/acrobat/kb/enable-embedded-index-to-search-pdf.html)
Don't create a key, what worked for me is go to the referenced
create instead a new DWORD named bToggleUseEmbeddedIndex and change the value to 1.
Many thanks. Creating a new DWORD as suggeted worked a treat.