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'Enable All Features' clears filled fields in form

New Here ,
Jul 03, 2023 Jul 03, 2023

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Reference to similar concern:  https://community.adobe.com/t5/acrobat-discussions/enable-all-features-clears-my-form/m-p/11541050

 

Resource: https://helpx.adobe.com/acrobat/using/protected-view-feature-pdfs-windows.html?mv=product&mv2=acroba...

 

My associate sends out a fillable PDF to external clients.  The clients fill out their information and send the PDF back.  My associate has to click on 'Enable All Features' in order to print, add comments, search in PDF, etc.  Once they click on it, all of the populated data disappears.  If they close the PDF and reopen it, all the data is there again.

 

Is there a "fix" for this?  Thank you for reading.

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General troubleshooting , How to , PDF , PDF forms

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New Here ,
Feb 12, 2024 Feb 12, 2024

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don't click 'enable all features' just click the 'x'. The banner goes away and you can still see the populated data. I hope this helps!

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