Enable Automatic Updates Adobe Reader 2017 and Adobe Acrobat PRO DC

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Apr 14, 2022 Apr 14, 2022

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Hello,

 

My organization previously disabled Automatic Updates via GPO using the keys at HKLM\Software\Policies\Adobe\Acrobat Acrobat\DC\FeatureLockDown\bUpdater and HKLM\ Software\Policies\Adobe\Acrobat Acrobat\2017\FeatureLockDown\bUpdater by setting these values to 0. We have now switched course by enabling these keys (setting to 1) but this did not enable automatic updates as expected. Only a small number of workstations in the organization were updating automatically. 

 

I have seen the settings reference page here: https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Updater-Win.html#idkeyname_1_2657... which makes mention of a Check and a Mode Key which have also been enabled but clearly not correctly. I did also see the GPO templates at https://www.adobe.com/devnet-docs/acrobatetk/tools/DesktopDeployment/gpo.html?highlight=group%20poli... but these only have a handful of options within to configure.

 

The previous technician working on this did not leave notes after they left the organization so I am trying to clean up this change and enable updates. Any help / guidance will be appreciated 

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General troubleshooting

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