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Enter key function not working when closing and saving PDFs

Community Beginner ,
Jan 04, 2023 Jan 04, 2023

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I edit a lot of PDF's using Pitstop, when closing and saving, I use to be able to hit the enter key to confirm I wanted to save changes to close window and move on to the next, after upgrading to Ventura I no longer have that option, have to manually move the cursor to hit save, is there a way to get the enter key function back?

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Edit and convert PDFs , General troubleshooting

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Adobe Employee ,
Jan 04, 2023 Jan 04, 2023

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Hi majik17,

 

Thank you for reaching out.

 

As you mentioned above, you are using Pitstop to edit PDFs, a third-party product. I suggest you get in touch with Pitstop's support team to check this workflow.

Let us know if we can be of any help.

 

Thanks,

Meenakshi

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Community Beginner ,
Jan 04, 2023 Jan 04, 2023

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The problem is there if I edit a PDF using Acrobat tools with no Pitstop involvement. I think the issue is between Ventura and Acrobat, I did not have this problem until I upgraded to Ventura.

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Adobe Employee ,
Feb 22, 2023 Feb 22, 2023

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Hi majik17,

 

Sorry about the delay in response.

 

Could you please confirm if the issue still occurs?

Would you mind sharing the Acrobat and OS version numbers on the machine?

Did you check if the same behavior occurs with the Enter Key on another application? I believe saving changes on other application work in a similar way. Please check and confirm.

 

Thanks,

Meenakshi

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