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When trying to edit a scanned pdf file, I get the following error:
Acrobat.exe - Entry Point Not Found
the procedure entry point
?SetFavorTextOverLayout@COcrContextAdvancedParameters@IDRS@@QAEXH@Z could not be located in the dynamic library C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\PaperCapture\OCRLibraryinf.dll.
Currently Using: Acrobat Pro DC
Operating System: Microsoft Windows 10 Pro
Help resolving this would be greatly appreciated!
Thanks in advance,
is this happening with just one PDF or with every PDF?
What is the version number of Adobe Acrobat Pro DC that you're using?
Are you able to tell if this behavior begu after a recent update took place in your system?
If you open the same file in another PC with a different WindowsOS this happening does the same error manifests?
Have you received a useful response?
I upgraded from Acrobat XI (no problems, always worked well) to Acrobat 2020 within the last month or two. On several occasions, when trying to search a PDF, I have received the procedure point error. The last time, I found a post on this site blaming an old HP OCR program. I don't use that program regularly, so I removed it from the computer and solved that problem.
This time the message references C:\Program Files (x86)\Intuit\QuickBooks 2020\TSheets.Engine.dll. I can't remove QuickBooks. This seems like a Acrobat glitch. What is the Adobe fix?
I should mention that I don't have another computer to work with in solving this bug. My computer is a two-month old Dell XPS 17 on which I was unable to reinstall my Acrobat XI, forcing the new program purchase.
Any updates on this. I have one user on our domain that is constantly getting this error. If I repair Quickbooks, it goes away. Intuit says it's Adobe, Adobe says it's Intuit. Nobody can seem do actually do anything about it. Repairing Quickbooks Desktop 2020 makes the error go away for a day or two.
Is this the only user that is experiencing this issue in the entire domain?
Does that machine have the exact same operating system as all other computers in that domain and also the exact same version update of Acrobat?
Is that user account included in the same GPO for that domain ?
I'm having the same problem in one of my clients environments. Opening PDF's they get the error referencing T.Sheets.Engine.dll
I am getting this issue frequentlyas well - It seems TSheets.Engine.DLL cannot handle font on some forms.
I get the problem mostly when printing/creating a PDF document from Quickbooks Pro Desktop.
This error has never happened until TSheets begame a thing.
Maybe the font types that were used in older versions of Quickbooks Pro were free, and now in the newer version they may have copyright restrictions.
Would you mind sharing which are the font types that are identified in the forms that trigger this issue?
I'm also experiencing this problem. The error appeared when I had QuickBooks open and a PDF form open in Acrobat Standard at the same time. With the Acrobat window in focus, when I pressed any key on the keyboard this error message appeared:
Acrobat.exe - Entry Point Not Found : The procedure entry point ?FindByID@Dictionary@ACE@@SA?AV?$auto_init_ptr@VDictionary@ACE@@@@PBD@Z could not be located in the dynamic link library C:\Program Files (x86)\Intuit\QuickBooks 2021\TSheets.Engine.dll
The fonts in the PDF document were as follows:
However, when I closed QuickBooks and re-opened it, the error did not come back. So I'm assuming the conflicting DLL was unloaded when closing QuickBooks. I'm not sure what part of QuickBooks causes the DLL to be reloaded. Or maybe is reloads it upon opening, it's just the order that the DLL is loaded causes the error?
This does not happen all the time just frequently. Whether it's an Purchase Order, Invoice or Estimate doesn't matter.
PO, Invoice and Estimate are designed the same way - Arial, Arial Bold & Arial Rounded MT fotnts, nothing special they've been the same since 2010.
The forms do have our company logo and the purchase order does have a signature built in.
It's just that when I "Save As PDF" and the error pops up, frequently not always, and it will not let me save them.
I go in and rename the TSheets.Engine.dll to ".old" and everything works fine.
Thank you. At least I know the work around now. Close Quickbooks.
I was experincing this issue as well and used Quickbooks Tool Hub, Program Diagnostic Tool. It repaired the errors between Quickbooks and Adobe and now I can have both open at the same time.
Thank you, I tried this and it worked. I think I tried this a few months ago but maybe didn't restart my computer - well anyway thank you!