Error 5 from Acrobat Distiller - Cannot print to PDF

Report · Mar 29, 2013

I have Adobe Acrobat Pro X. At startup and when I try to print to pdf I get the following in an Acrobat Distiller window: "Unable to create the temporary folder. Error 5: Access is denied." What is this and how do I fix it?

Report · Apr 04, 2013

You must be onto something... I opened the Acrobat Distiller 10 folder, clicked New folder, a window appeared titled Destination Folder Access Denied. Content states "You need to confirm this operation. Acrobat Distiller 10. Date created 11/8/2013 3:17PM"

I clicked Continue and it allowed me to create the folder and delete it. Maybe Distiller is getting jammed up because of this. Would it be possible to just delete this folder and create a new one?

Windows 7 Home 64 bit

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Report · Aug 20, 2025

Hello @Bruce5C96

I hope you are doing well, and sorry for the delayed response.

Please install the latest version of Acrobat on the machine: 25.001.20630. The Planned update is Aug 18, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and try again.

Let us know if you get any error message.

Thanks,

Anand Sri.