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Error Acrobat no carga preferencias de usuario del PANEL COMPROBACIONES

New Here ,
Nov 10, 2022 Nov 10, 2022

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En la herramienta Producción de Impresión, el panel comprobaciones no carga los perfiles.

El mensaje es: No se pueden cargar las preferencias de usuario. 

Pasa después de actualizar a la versión 11 de Windows. El panel de comporbaciones aparece vacío sin perfiles.

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Edit and convert PDFs , Print and prepress

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Community Beginner ,
Dec 12, 2022 Dec 12, 2022

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A mí me pasa lo mismo. Tengo Windows 11 y al instalar Acrobat, las comprobaciones no se cargan y la aplicación se cuelga cuando voy a ellas....

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New Here ,
May 02, 2024 May 02, 2024

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Aquí he encontrado una solución, me ha funcionado

 

 

Empleado de Adobe , 
Jan 20, 2023

Our engineering team is still working on this issue.

 

Also, as a workaround, please try to Disable the sandbox feature in Acrobat (under Preferences > Security (Enhanced) > Enable Protected Mode at startup (Preview)). In the case of empty Profiles (or generally), it is advisable to remove the Preflight preferences (%APPDATA%\Adobe\Acrobat\Preflight Acrobat Continuous) to get fresh libraries/profiles after the sandbox is disabled.

 

Note: keep a backup of the folder before removing it from AppData, as any custom profiles might get lost during the removing/renaming of folders.

 

Regards

Amal

 

Enlace al Hilo Aquí

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