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Error al intentar cargar datos asociados

New Here ,
Feb 22, 2023 Feb 22, 2023

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Al hacer clic en Recuperar datos para cargar los datos asociados al PDF me sale el siguiente mensaje:

" Hay un problema de conexión con el servicio de tramitación. Posiblemente algunas partes del formulario no funcionan correctamente . Por favor compruebe su conexión a Internet"

Problema del fichero no es ya que en otros ordenadores funciona correctamente. Se ha hecho la desinstalación completa de Adobe Acrobat DC pro a la última  versión y el problema persiste

Alguna solución?

Gracias

TOPICS
Edit and convert PDFs , General troubleshooting , JavaScript , PDF forms

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Community Expert ,
Feb 22, 2023 Feb 22, 2023

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Hi,

you mention another computer. Are they on the same network? Do they have a licence each? 

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New Here ,
Feb 22, 2023 Feb 22, 2023

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If they are on the same network and the license is original
 

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Community Expert ,
Feb 22, 2023 Feb 22, 2023

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If the form works correctly on other computers, then the problem could be the Acrobat Settins or the computer itself.

Look at the Acrobat Security preferences.  

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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New Here ,
Feb 22, 2023 Feb 22, 2023

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Security preferences are the same on all computers 

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