error code 140000 - cannot update from 11.00

[tomb63439881]

anyone know the solution for error code 140000.    running windows 7 and adobe XI (version 11.0)  Abobe update confirm everything when updating them rolls back at the last moment.

[kglad]

update by downloading the files directly and then applying them:  http://www.adobe.com/downloads/updates/

[tomb63439881]

‎Thanks for note but that's already what I have tried numerous times and that doesn't work either.

Tom Bristow

Cascade Spares

BlackBerry 10 Classic

[kglad]

what update are you trying to apply and what error do you see when you try to apply it?

[tomb63439881 · Accepted solution]

Update – bypassing 11.0.07 and updated to 11.0.018 and ignoring tmp file update request pushed thru update. Everything is working like its supposed to now. yeah

[yvans2105]

I have no idea what this bypassing stuff means. Recently, I've been unable to update my adobe acrobat IX and I get code 140000. This is a very frustrating and time consuming experience to try to solve this. Apparently, there is no way to talk or chat with someone, they send you on an endless journey to nowhere. Anyone know of how I can talk or chat with someone to solve my problem?

[kglad]

what's your os?

what acrobat xi version/subversion is installed?

what update are you trying to apply?

[yvans2105]

Thank you, for replying.

OS: Windows 7

Acrobat Version: Acrobat 9 Standard, Version 9.5.5

What update am I trying to apply: I'm checking for updates from the Help button on the top ribbon.

Trying to do two things, first just trying to check for any updates. Second, was doing so in preparation to convert my operating system to Windows 10 and thought that updating would make provisions for operating with Windows 10.

[kglad]

if you have acrobat 9.5.5, that is the last update.  (it's old and insecure.)

if you have a lesser version, you can update (sequentially) here:  ftp://ftp.adobe.com/pub/adobe/

[Test Screen Name]

Confusingly, while Acrobat 11 was called Acrobat XI, Acrobat 9 was never called Acrobat IX... just one more way to catch us out...!