%%[ Error: invalidfont; OffendingCommand: xshow ]%%

[jose_7311]

Hello,

I noticed that this was posted long time ago, but I'm unable to fix this problem in my current version of Adobe Acrobat Pro 23.1.20143.0 (creation data 2023/04/04). Often, while I'm trying to send to print an email or PowerPoint document to PDF, I'm getting this  following error:

--

%%[ ProductName: Distiller ]%%
Aptos-Narrow-Bold-Italic not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:
[56 96 145 0]
(
)%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

--

Help icon doesn't show an option for "check for updates".

[Brad @ Roaring Mouse · Accepted solution]

If you are using Adobe PDF Printer driver, go into Printer Properties and look for this setting:

“Rely on system fonts only; do not use document fonts”. If it's checked, uncheck it and try again, and report back.

[Brad @ Roaring Mouse]

(This is assuming you are on a Win system)

[jose_7311]

Thank you! yes, I followed your instructions above, and this error is not happening. It seems is fixed! Thank you so much! I'll keep an eye on this. Best regards, Jose

[S. S]

Hi @jose_7311,

Thanks for letting us know that the suggestion worked for you.

Marked the suggestion as correct so that future users can use this as a reference.

-Souvik

[Brad @ Roaring Mouse]

Glad it solved it for you!