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Error message "Revocation information for the security certificate for this site is not available.

New Here ,
Jul 10, 2024 Jul 10, 2024

We have users started reporting issue with below, and getting pop-up on login. What is going on ? Yes, we're using Adobe Pro application

Error message "Revocation information for the security certificate for this site is not available. Do you want to proceed? [Yes] [No] [View certificate]

 

Revocation_Popup.jpgCertificate2_Adobe.io.jpg

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Adobe Employee ,
Jul 16, 2024 Jul 16, 2024
LATEST

Hello,

Sorry for the delayed response. 
Something is restricting this certificate in your network or some system policies from this certificate for communication. 
You can try on one of the machines, right-click on the Acrobat icon, and choose "Run as administrator." Check if this makes any difference. 

Let us know how it goes. If you already have an answer to this problem, please reply to this thread about your scenario. 

For more information related to a similar issue, you may check this discussion out: https://answers.microsoft.com/en-us/windows/forum/all/error-message-revocation-information-for-the/1...

 

~Tariq

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